Support

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Our team is on Discord. Open a ticket and we'll respond as soon as possible.

Discord support, main channel
Response within 24 business hours
Specialized technical team
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Last updated: May 11, 2026

<24h

Response time

During business hours

Discord

Main support channel

Open a ticket on the server

Direct

Technical support

With VoidLag team

Active

Community

Peer support among members

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Channels

Talk to the team

Main channel

Discord

Official VoidLag server. Open a ticket in the support channel and our team will respond directly, within 24 business hours.

<24h

Response time

Direct

With technical team

Open Discord

Alternative

Support Email

Available in the panel at Settings → Account, after login.

Access panel

Tips

Before opening a ticket

Most issues are solved in minutes. Check these points first.

01

Active license

Check if your license is active in the control panel.

02

Updated version

Make sure VoidLag is on the latest version.

03

Restart the software

Close and reopen VoidLag before reporting any issue.

04

Payment history

For charges, check the history in the control panel.